FREQUENTLY ASKED QUESTIONS

Yes. Every Ghost Gaming PC is professionally assembled, tested, and ready to use right out of the box.

Yes. We use 100% brand-new components in every Ghost Gaming PC.

Yes. Our PCs are upgradeable, with options depending on the specific components in your system.

Orders are carefully prepared and tested before shipping. Processing times may vary depending on the product and order volume.

Yes. You'll receive tracking information as soon as your order ships.

Contact us as soon as possible with photos of the package and PC. We'll help you with the next steps.

Yes. Every Ghost Gaming PC includes a 1-year limited warranty covering eligible hardware issues during normal use.

Contact us with your order number and a description of the issue. Our team will help you through the next steps.

Yes. Eligible PCs can be returned within 30 days of delivery, subject to our return policy.

Check that the power cable is securely connected and try a different wall outlet. If the PC still won't turn on, contact our support team.

Make sure your monitor is powered on and your HDMI or DisplayPort cable is securely connected to the graphics card.

Make sure your PC has proper airflow, the vents are clear, and the fans are operating normally.